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FAQs

What’s the best system to buy?

Most install systems between 1.5 – 2 kW as these will power most energy efficient households. We have noticed that many of our customers find that they are able to reduce energy consumption by 30-50% with some simple efficiency measures with the remainder of required power consequently produced by the solar panels.

 

Do the solar systems require much maintenance?

The beauty is, you need very little maintenance. The only thing we recommend is that you keep your panels clean.

 

What happens when we use more electricity than we generate?

On the occasions that you use more power than your solar panels are generating, you will be importing (buying) electricity from the grid to power your home or business.

 

Will my low-pitched roof affect the installation?

If you have a flat or low-pitched roof, to save on costs, it’s best to install panels flat on the roof with no frame. There is a 10% to 15% loss in performance where a roof is 5 degrees or less, but the cost of framing is considerably more. The Braemac Energy consultants will assist you make a decision and take you through the various cost differentials.

 

Does it matter that my roof doesn’t face north?

It’s not a problem if your roof doesn’t face due north. Roof orientations that are directly east or west only face a marginal loss in electricity production, depending on roof inclination. Simply add a couple of extra panels to compensate. So, while a north-facing roof has its advantages, it is not essential.

 

What happens during a blackout?

In the course of a blackout, your system will automatically shut down too. It’s a requirement of the electricity supply authority that your system is isolated from the grid for safety reasons when the grid is dead. Your inverter will re-establish grid connection within 60 seconds of grid power coming back online.

 

What’s an inverter?

A solar inverter is a type of electrical inverter that is made to change the direct current (DC) electricity from a photovoltaic array into alternating current (AC) for use with home appliances and possibly a utility grid.

You can either opt for a single centralised unit, or you can choose one inverter per solar panel. Both centralised and decentralised inverters can allow you the flexibility to expand your system in the future.

 

Where can solar panels be installed?

Solar panels are commonly mounted on the roof of a house however they can be also be mounted on the ground. They must always be positioned to maximise sun exposure and to minimise shading. The best position is north facing roof at approximately 30 degrees, however orientation East or West results in only minor power losses. Our engineers design solar array frames that can be installed on almost any roof to maintain optimum tilt and orientation of the solar panels.

Why not speak to a Braemac Energy consultant who will happily visit to your property to assess your roof and recommend the right system based on your energy usage.

 

Who installs the system?

At Braemac Energy, we only use our BCSE accredited installers and licensed electricians. That way we can ensure quality control. Complete installation takes only one and the installers will demonstrate how to ensure optimal operation of the system at all times.

 

What is the solar panel materials and workmanship  warranty?

The SMA Inverters, Fronius and Latronics all carry a five year factory warranty which can be extended for an additional cost. Suntecb panels have a “better than 85% performance guarantee 25 years post installation”.  All Braemac Energy installations come with a 1 year workmanship guarantee, after which you are still covered by the manufacturer’s warranty. Braemac Energy is your point of contact for any issues that arise. Whether the installation has been in place for 6 months or 24 years, we stand behind the quality of our work and trust the quality of our suppliers.

 

Can I easily upgrade the system or inverters?

Absolutely. You can expand and upgrade as your lifestyle or circumstances change. It’s easy to expand your system simply by adding more solar panels and a larger capacity inverter. However, if you do anticipate that you may want to increase system size down the track, we advise that you install a large capacity inverter during the initial installation, in order to save on costs.

 

What panel technologies does Braemac Energy offer?

Braemac Energy offers thin film, mono-crystalline and poly-crystalline panels as well as hybrid thin film/crystalline modules. We only associate with the world’s best known and reliable brand like Suntech and Sharp.

Where are the panels and inverters manufactured?

Our panels are made by Sunteh, widely considered one of the world’s leading innovators and manufacturers of thin film and crystalline panels. Our inverters, SMA and Fronius, are German designed and manufactured and the Latronics brand is made in Queensland. All these brands have industry wide recognition for their reliability and quality.

 

How long has Braemac Energy been installing solar?

Braemac Energy is a fully Australian-owned private company that has been in business since 1986. So unlike some of our competitors, you can take comfort in the knowledge that we will be around, especially if any problems arise. We have a strong and proven track record in electronics and technical solutions. Our energy division launched 4 years ago.

 

Will my solar system take care of all my household electricity needs?

Of course, however it will depend on certain factors such as your system size, your feed in tariff rates (these vary state by state) and your power usage habits during the day (the less you use the more you export into the grid at a premium)

 

How does a Grid Connect Solar System Work?

Simply speaking, solar panels will convert sunlight into DC electricity. Then the inverter converts DC electricity into 240-volt AC electricity that is then used to power your home or office. If there is excess electricity that happens to be created by the solar panels, this is then fed into the main electricity grid and subsequently bought from you by your power provider. Ultimately, you can reduce your power bill significantly so that you have little or nothing to pay. For an illustrated example, visit the Grid Connect Solar page.

 

How much will I save by installing Solar Panels?

Please take a look at the solar Calculator on the website. By entering a few simple details you will find out how much you can save.

 

 

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